Last update: September 23, 2025
We attach particular importance to respecting the privacy of the users of our site and to complying with the legal provisions in force.
This personal data protection policy gives you a better understanding of the principles we apply to the collection, processing and protection of personal data, as required by current data protection laws and in particular the European General Data Protection Regulation (Regulation 2016/679, known as the “GDPR”).
Les Laboratoires Dermatologiques d'Uriage, whose registered office is located at 40-52, Boulevard du Parc, 92200 Neuilly-sur-Seine, France (hereinafter the “Company”) is responsible for processing personal data for the Uriage Pro website, accessible at the following link: uriagepro.com
We may update this privacy policy at any time. We invite you to read it before submitting your personal data. By using the uriagepro.com website, you authorize us to collect, record, organize, store, use and/or transfer your personal data in accordance with this Policy.
What personal data do we collect?
Personal data refers to any information that allows you to be identified, directly or indirectly.
We collect the identification information listed below for the purposes of authentication and access to the Uriage Pro website, to verify that you are a healthcare professional:
- automatically by our service provider IQVIA via its secure OneKey Web Authentication (HCA) protocol;
- manually by our website administrators using the information provided by the user.
We may also use your personal data to manage our relationship with you, keep the history of your requests or copies of your correspondence with our service.
The identification personal data collected are the following: your first name, last name, email address, postal code, country of practice, profession, specialty, unique professional identification number (RPPS or equivalent), professional documents (certification confirming healthcare professional status, professional license or any other official document).
For information on data collection via the OneKey protocol, please refer to IQVIA's Personal Data Policy.
When do we collect your personal data?
We collect personal data from you when:
- create an account on our website;
- visit our website;
- participate in contests on our website;
- register for our webinars or in-person events;
- subscribe to our newsletters;
- save Uriage Pro content to your favorites;
- contact us via the contact form, by phone or submit a request or complaint to our services.
What is the legal basis for our personal data processing?
The processing of personal data that we carry out as part of our activities may rely on several legal bases:
- Legitimate interest: we need to collect your personal data to better understand you in order to offer you personalized services, ensure the security of our website, improve our content, etc.
- Performance of a contract: collecting your data is necessary when you subscribe to one of our online services (creation of an account on our website, participation in the Seminar or the Marc Larrègue Award, etc.)
- Your consent: in some cases, the law requires us to obtain your consent to collect or use your data. This applies, for example, when we collect data relating to your profile or when we wish to send you communications (opening participation in the Marc Larrègue Award, Seminar registrations, editorial news, etc.) by email.
- Legal obligations: whenever applicable legislation requires the processing of data.
Why is your personal data collected?
We collect your personal data based on the above-mentioned legal bases. The purposes are as follows:
- Create, register and manage your account;
- Communicate with you: manage your requests, complaints, participations and pre-registrations;
- Personalize your user experience on the Uriage Pro website (personalized journeys based on your interests, your profession and your specialty);
- Manage your participation in events within the framework of the website;
- Website administration, statistical analysis and improvement of service quality ;
- Customer relationship management (CRM), in particular to better understand you and to provide you with personalized information about our services (especially, by email, on social media or any other channel);
- Manage your membership on the Uriage Pro website, your downloads, your photographic collections;
- Administer our website, ensure its security and prevent fraud;
- Analyze and anticipate market trends to adapt our services and best meet your needs;
- Manage your requests (promotional operation, complaints, right of access, rectification, opposition, etc.).
Who do we share your personal data?
We never sell, rent or transfer your personal data to other companies for commercial prospecting purposes. Your personal data is confidential. It may be shared with service providers and subcontractors chosen for their expertise and reliability, acting on our behalf and according to our instructions, notably to provide services such as handling complaints and requests, performing technical maintenance and development operations, etc.
Each service provider or subcontractor:
- Receives only the personal data necessary for the tasks assigned to them;
- Is required not to use this data for any other purpose whatsoever.
If we transfer a business or assets, we may disclose your personal data to the potential purchaser of that business or assets. If the Company or any part of its assets is acquired by a third party, the personal data held about its customers and related to its assets will be among the transferred assets. In such case, the purchaser, acting as the new data controller, will process your data and its privacy policy will govern the processing of your personal data.
Finally, we may be required to share your personal data with local authorities, if required by law or as part of an investigation and in compliance with applicable regulations.
How do we protect your personal data?
The Company implements appropriate technical and organizational measures, considering the nature of the data and the risks involved in their processing, to preserve the security and confidentiality of your personal data and, in particular, to prevent them from being altered, damaged, or accessed by unauthorized third parties.
These measures may include practices such as limiting data access to staff authorized to access it due to their roles, contractual safeguards when using external service providers, privacy impact assessments, regular reviews of our privacy practices and policies and/or physical and/or logical security measures (secure access, authentication process, backup copies, antivirus software, firewalls, etc.).
In the unlikely event that we believe the security of your personal data in our possession or under our control has been or may have been compromised, we will inform you in accordance with the legal requirements and by the methods prescribed by law.
What is our cookie policy?
For more information about our cookie policy, please refer to our cookies & third-party services.
How long is your personal data stored?
We ensure that your personal data is retained for no longer than necessary for the purposes described in this Privacy Policy or as required by applicable law.
As a general rule:
- User data is retained, unless you object or request deletion, for a period of three years from the date of collection or the last contact or the end of the commercial relationship. At the end of this three-year period, we may contact you to ask whether you wish to continue receiving marketing communications. If we do not receive a positive and explicit response from you, your data will be deleted or archived in accordance with applicable regulations;
- Data relating to identity documents are retained for one year in the event of exercising rights to access, rectification, limitation, deletion or portability and for three years in the event of exercising the right to object;
- Data used to establish proof of a right or contract, or retained to comply with a legal obligation, are archived in accordance with applicable regulations.
What are your rights concerning your personal data and how can you exercise them?
In accordance with the applicable regulations, you have the right to access, rectify, delete and transfer your personal data, as well as the right to object to and limit processing. You may withdraw your consent at any time. You may also provide instructions on the retention, deletion and disclosure of your personal data after your death.
You may also unsubscribe from our mailing lists at any time by contacting us at the address below or by following the "Unsubscribe" link contained in each of our emails.
You may also modify your preferences at any time in your account and retrieve your data from your Profile: you will receive your data history by email and this data will be anonymized on our servers during the legally required retention period imposed by applicable regulations.
To exercise all of these rights, you must send us a request accompanied by a copy of your identity document bearing your signature, either electronically to ur_dpo@puig.com or by post to the following address:
Uriage Dermatological Laboratories
Service Communication Médicale
40-52, Boulevard du Parc
92200 Neuilly sur Seine
France
We will inform you of the measures taken following your request as soon as possible.
In accordance with applicable regulations, you may also lodge a complaint with the competent supervisory authority responsible for data protection or seek judicial remedy if your data is misused.
For any questions regarding this Policy, please contact our Data Protection Officer (DPO) by email at the following address: ur_dpo@puig.com or by post at the following address:
Laboratoires Dermatologiques d’Uriage
Service Communication Médicale
40-52, Boulevard du Parc
92200 Neuilly sur Seine
France